SwiftCall ("we," "our," or "us") provides AI-powered communication automation services that assist businesses with customer communications, appointment scheduling, and interview coordination. This Privacy Policy explains how we collect, use, and protect personal information.
Information We Collect
- Name
- Phone number
- Email address
- Appointment or application details
- Communication preferences
- Information voluntarily submitted through forms or applications
How Information Is Used
Information collected may be used to send appointment confirmations and reminders, deliver scheduling notifications, provide service-related communications, respond to customer inquiries, and improve platform performance. SwiftCall sends communications on behalf of client businesses only to individuals who have voluntarily provided their contact information and consented to receive such communications.
SMS Text Messaging
When you schedule an appointment or inquire about services with businesses using SwiftCall's platform, you may be asked to consent to receive SMS text messages. SMS consent is completely optional and is not required to use services.
Message frequency varies based on your interaction. You may receive 2-6 messages during the course of a service process. Standard message and data rates from your mobile carrier may apply. Reply STOP to opt out at any time.
Information Sharing
SwiftCall does not sell or rent personal information. Information may only be shared with client businesses providing requested services, with service providers necessary to operate our platform (e.g., Twilio, Google), or when required by law.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, including secure data transmission protocols, access controls, regular security assessments, and encrypted data storage where appropriate.
Third-Party Services
Our services may integrate with Twilio, Gmail, Google Calendar, Zoom, and Google Sheets. These third-party services maintain their own privacy policies.
Your Rights
You have the right to access, correct, or delete your personal information and opt out of SMS communications at any time. Contact us at [email protected].
Children's Privacy
SwiftCall's services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Contact
SwiftCall — [email protected] — swiftcall.org
Last Updated: February 28, 2026
These Terms and Conditions govern the use of SwiftCall services and communication systems. By interacting with SwiftCall or providing contact information through participating businesses, you agree to these Terms.
Service Description
SwiftCall provides AI-powered communication automation that enables businesses to send appointment reminders, scheduling updates, and service-related notifications. SwiftCall communicates with users on behalf of client businesses.
Consent to Communications
By submitting your phone number through an application form, scheduling page, or service inquiry, you consent to receive SMS messages from SwiftCall related to requested services.
- Message frequency may vary
- Message and data rates may apply
- Reply STOP to opt out
- Reply HELP for assistance
- Consent to receive messages is not a condition of purchase
Acceptable Use
Users agree not to misuse SwiftCall services, interfere with system operations, or attempt unauthorized access.
Client Responsibility
Businesses using SwiftCall services are responsible for obtaining lawful consent from individuals prior to communication.
Limitation of Liability
SwiftCall is not liable for delays, delivery failures, or damages resulting from telecommunications providers or third-party services.
Third-Party Platforms
SwiftCall may integrate with third-party systems including messaging carriers, scheduling platforms, or video conferencing providers. Use of those services is subject to their respective terms.
Service Availability
Services are provided on an "as available" basis without guarantees of uninterrupted operation.
Modifications
SwiftCall reserves the right to modify services or these Terms at any time.
Governing Law
These Terms shall be governed by the laws of the United States and applicable state regulations.
Contact
SwiftCall — [email protected] — swiftcall.org
Last Updated: February 28, 2026