Law firms · Live in 7 days
The AI receptionist and intake answering service for law firms
Someone with a live legal problem does not call one firm. They work down a list, and they retain whoever engages with them first — often before they have spoken to a second attorney at all. The call that decides a case rarely arrives during office hours, because the incidents that create cases happen at night and on weekends. SwiftCall answers every intake call, runs your qualifying questions in your order, and gets the consultation on the calendar while the caller is still on the phone.
The real problem
Why the phone goes unanswered
Attorneys are in court, in depositions, or with a client for hours at a stretch, and none of those are interruptible.
Intake calls arrive in the evening and at weekends, right after the accident, the arrest, or the termination letter.
A solo or small firm has no dedicated intake person, so the phone competes with billable work and loses.
The caller is distressed and will not leave a voicemail describing what just happened to them.
And it all peaks around evenings, weekends, and the days after a holiday, when incidents actually happen — precisely when every missed call is worth the most.
What it actually does
The calls it handles for you
A new-matter intake call at 9pm
The agent runs your intake script in your order, captures the facts, the date of the incident, and any deadline pressure, then books the consultation and sends you the summary before morning.
A caller with a matter you do not take
It recognises the practice area from your own rules and declines politely, so your calendar does not fill with consults you were never going to accept.
A statute-of-limitations question on an old incident
It captures the dates and flags the matter as time-sensitive rather than answering, because that answer is legal advice and belongs to an attorney.
An existing client chasing a status update
It takes the message with the matter reference attached and routes it to whoever owns the file, instead of parking it in a voicemail box until Monday.
"Intake is sensitive and confidential. Can an AI handle it?"
It handles the intake conversation and the scheduling. It does not give legal advice, does not opine on the merits, and does not clear conflicts — it captures the names a conflicts check needs and flags the matter for you. On confidentiality, the obligations are yours and they vary by state, so the honest answer is that this needs your bar's ethics guidance on cloud services and client data before you turn it on, not after. What we can tell you is what the system does with the call: it is transcribed, it is yours, and you set how long it is kept.
Stop losing jobs to a ringing phone.
We build it around how your business actually runs, and you're live in 7 days. Hear the agent first if you want — it answers on (630) 352-3869.