Property management · Live in 7 days
The AI receptionist and answering service for property managers
Property management is a phone business disguised as a real estate business. Maintenance requests, showing enquiries, rent questions and the occasional genuine emergency all arrive on the same line, at every hour, and most of them are not urgent. The ones that are urgent have legal clocks attached, and "we never got the call" has never been a defence.
The real problem
Why the phone goes unanswered
One manager covers many units, so the call volume has no relationship to the size of the team answering it.
Habitability emergencies happen at night and at weekends by definition — nobody floods at 2pm on a Tuesday.
Prospective-tenant enquiries arrive while you are already on a maintenance call, and those callers do not wait.
Owners, tenants and vendors all use the same number, so every call has to be triaged before it can be handled.
And it all peaks around the first freeze, the first heat wave, and every month-end turnover — precisely when every missed call is worth the most.
What it actually does
The calls it handles for you
A maintenance request at 11pm
Unit, issue, urgency, access permission and whether there is a pet in the home — the five things a work order actually needs — captured and timestamped, instead of a voicemail nobody hears until Monday.
No heat, no water, or an active leak
Escalated to a human immediately under your rules. These carry statutory response clocks, so they are the one category that never waits in a queue.
A prospective tenant asking about a listing
Availability, rent and pet policy answered from your own data, and the showing booked before they scroll to the next listing.
A tenant asking where their deposit is
Logged and routed to whoever owns that account, with the unit attached, so the answer comes from someone who can actually give it.
"Tenant calls are sensitive and sometimes legal. Can this be trusted with them?"
It is trusted with intake, not with judgement. It captures and routes; it does not decide whether something is habitable, interpret a lease, or make a fair-housing determination. Where it genuinely helps on the legal side is the record: every call logged with a timestamp, the same questions asked of every prospect, and a consistent trail you would struggle to reconstruct from a voicemail box and three people's memories.
Stop losing jobs to a ringing phone.
We build it around how your business actually runs, and you're live in 7 days. Hear the agent first if you want — it answers on (630) 352-3869.