Med spas & aesthetics · Live in 7 days
The AI receptionist for med spas and aesthetics clinics
A med spa enquiry is worth several times a typical service call, and the person making it is nervous, price-sensitive and calling three clinics in the same sitting. They are deciding whether you seem competent before they ever meet you, and a voicemail greeting answers that question badly. Meanwhile your injector is with a client and cannot stop mid-treatment to pick up.
The real problem
Why the phone goes unanswered
Your provider is mid-treatment and cannot break sterility or attention to answer a phone.
Enquiries cluster in the evening, when people are browsing and comparing on their phones.
A single long consultation call ties up the one person who answers, while three others ring out.
Front-desk staff double as chaperones, schedulers and checkout, so the phone is always the fourth priority.
And it all peaks around the run-up to summer, wedding season, and the weeks before every major holiday — precisely when every missed call is worth the most.
What it actually does
The calls it handles for you
A first-time enquiry about a treatment
The agent explains what the consultation covers, gives your posted starting price, and books the consult while the caller is still comparing clinics.
Someone asking whether they are a candidate
It does not answer that. It captures what they are asking about and books them with a provider, because suitability is a clinical judgement and guessing at it on the phone creates a problem no booking is worth.
A same-day cancellation on a high-value appointment
It works your waitlist immediately. An unfilled injector hour is the most expensive empty slot in the building and nobody at a busy front desk has time to make fifteen calls.
A post-treatment question at 9pm
Anything that sounds clinical routes straight to your on-call provider under your rules. Everything else, rebooking and aftercare logistics, is handled without waking anyone.
"These are expensive, personal decisions. Will an AI put people off?"
The comparison is not an AI against your best consultation, it is an AI against a voicemail box, because the alternative is that nobody picks up. Callers considering an elective procedure read responsiveness as competence, and the clinic that answers on the first ring and offers a time on Thursday feels more professional than the one that calls back tomorrow. The agent is also built to be careful in the ways that matter here: it will quote a posted starting price, and it will not tell anyone whether a treatment is right for them.
Stop losing jobs to a ringing phone.
We build it around how your business actually runs, and you're live in 7 days. Hear the agent first if you want — it answers on (630) 352-3869.